Policy and Initiatives

Creating a Culture of Openness: Strategies for Implementing Open Education

Change-management steps for encouraging staff to share teaching work openly: incentives, recognition, training and ways to handle honest resistance.

On this page
  1. Why culture matters more than the rulebook
  2. Start by understanding what staff already do
  3. Find the real incentives
  4. Offer recognition that is specific
  5. Train in small, practical pieces
  6. Use peers, not just managers
  7. Handle resistance with respect
  8. Make participation easy and low-risk
  9. Keep checking whether it is working

Why culture matters more than the rulebook

An institution can approve a policy in one meeting, but sharing teaching materials openly is a habit, and habits change slowly. A culture of openness is simply an environment where staff feel it is normal, safe and worthwhile to share their work with people outside their own classroom. Changes in campus culture of this kind are slow to appear and easy to overstate. Where that environment is missing, even a well-written rule is likely to produce minimal compliance: a few files uploaded, a license label added, and little else.

Change management is the discipline of helping people through that shift. The steps below are general and need adapting to each institution. Evidence on which approaches work best is limited and mixed, so treat them as reasonable starting points rather than guaranteed methods.

Start by understanding what staff already do

Many teachers already share informally: swapping slides with colleagues, posting handouts, answering questions in online forums. Begin by finding out what happens now, and why. A short set of conversations or an anonymous survey usually reveals three things: where sharing already occurs, what people fear, and what they would like help with.

Starting from existing practice, including the informal habits often grouped under open educational practices, has an advantage. It tells staff that openness is an extension of something they value, rather than a new demand from the center.

Find the real incentives

People respond to what is rewarded. If promotion criteria count only research publications, time spent preparing open teaching materials is a personal sacrifice. Some options institutions consider:

  • Mention open teaching work in promotion, review and annual appraisal criteria.
  • Offer small grants or protected time for adapting or creating materials.
  • Treat well-made open resources as scholarly outputs where the local rules allow it.
  • Make sure the person doing the work gets credit, not just the department.

Money is not the only incentive. Many staff are motivated by seeing their work reused or by the chance to collaborate. Make that visible by sharing simple reuse stories, with permission from the people involved.

Offer recognition that is specific

General praise has little effect. Specific recognition works better: naming the author in newsletters, inviting them to present at a staff event, or placing their resource in a prominent position in a shared repository. Recognition also signals to others what the institution values.

Where an award exists, define clear criteria so that it does not look like favoritism. It is also worth recognizing people who adapted someone else’s material, not only original authors. Adaptation is a core part of how open resources are meant to work, and it is a useful on-ramp for newcomers.

Train in small, practical pieces

Long workshops on the theory of openness are often less useful than short sessions on one concrete task. Examples include how to find materials with a suitable license, how to apply a license to your own slides, how to credit sources properly, and how to check that a document is usable with a screen reader.

Pair training with ongoing help. Dependable educator support, such as a named contact or a regular drop-in session, lets staff ask small questions at the moment they arise. Librarians, learning technologists and copyright advisers are often the right people, and many already have relevant knowledge. If your institution runs formal teacher training or development programs, adding open practice to existing courses is usually easier than creating a new one.

Use peers, not just managers

People tend to trust colleagues in their own subject more than central units. Identify a small group of early adopters, often called champions, from different departments. Give them modest support and let them describe what worked and what was awkward. Honest accounts of difficulties are more persuasive than polished success stories.

Be cautious about overloading champions. If the same few people do all the advocacy, the effort stalls when they leave or burn out.

Handle resistance with respect

Resistance is information. Common concerns include:

  • Workload. Educator workload is already heavy, and preparing materials for public release takes more time than preparing them for a class. A fair answer acknowledges this and offers time or support rather than denying it.
  • Quality and reputation. Staff may fear that their rough materials will be judged publicly. Allow drafts to be shared internally first, and make clear that materials do not need to be perfect.
  • Ownership and credit. Some worry that others will profit from their work or fail to credit them. Explain how licenses require attribution and what the license choices permit.
  • Academic freedom. Staff may fear that openness will become compulsory in ways that limit their choices. Be clear about what is required and what remains the teacher’s decision.
  • Legal uncertainty. Questions about third-party content are reasonable. Provide clear contacts and simple guidance, and avoid asking people to make legal judgments alone.

Listen first and respond to the specific worry. Dismissing concerns as ignorance tends to harden positions.

Make participation easy and low-risk

Reduce friction wherever possible. Provide a simple place to deposit materials, templates that already carry license statements, and a short checklist for what to check before publishing. Allow staff to start small, perhaps with a single lecture handout.

Avoid early mandates that are difficult to meet. Where a requirement is introduced, introduce it in stages, with support in place first.

Keep checking whether it is working

Look at both numbers and stories. Counts of published resources and training attendance show activity. Interviews and informal feedback show whether people feel more comfortable. Be wary of claiming that culture has changed simply because the figures rose, since a rise can reflect compliance rather than belief.

Culture shifts over years, not terms. Plan for steady, modest progress, repeat the message in several forms, and adjust when staff tell you something is not working.

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