Institutions and Courses

Creating Online Courses that Work: Strategies for Open Education

Design principles for an online course built on open material: clear objectives, purposeful activities, useful feedback and realistic pacing that help learners keep going.

On this page
  1. Open material is an ingredient, not a course
  2. Start with what learners should be able to do
  3. Match activities to objectives
  4. Build in feedback
  5. Pace the course so people keep going
  6. Keep the experience consistent and clear
  7. Plan for access from the beginning
  8. Test with real learners before relying on it

Open material is an ingredient, not a course

A pile of good readings, videos and exercises is not yet a course. Learners need a path through the material, reasons to keep going, and some way of knowing whether they are making progress. Open resources can supply the content, but the design work of arranging it is what turns content into teaching.

This matters more online than in a room. In a classroom, a teacher can see confusion and adjust. Online, especially when learners work alone, the course itself has to do much of that work through its structure.

Start with what learners should be able to do

Good design usually begins with outcomes, not topics. Rather than listing the subjects to be covered, decide what a learner should be able to do by the end: explain a concept, solve a certain kind of problem, produce a piece of work. Well-phrased learning objectives use verbs that can be observed, such as “compare”, “calculate” or “draft”, and avoid vague ones like “understand”.

Objectives do several jobs. They help you choose which open resources to keep and which to leave out. They tell learners what to expect. And they give you something to check activities and assessments against: if a task does not connect to an objective, it is a candidate for removal.

Match activities to objectives

Reading or watching alone tends to be a weak way to learn something you need to apply. Many courses work better when each unit includes something for the learner to do. Examples include short practice questions, a worked problem to attempt before seeing the solution, a short written response, or a discussion prompt that asks for a reasoned view.

Evidence on teaching methods is mixed, and no single format suits every subject or learner, but a few ideas are widely supported. Practicing retrieving information tends to help memory more than rereading. Mixing short explanations with practice usually holds attention better than a long lecture. Material that is split into small units is generally easier to fit around other commitments.

When you reuse open material, check that it actually contains activities. Many open textbooks have end-of-chapter questions, but not all are well matched to your objectives, and you may need to write some of your own.

Build in feedback

Feedback is one of the most important and most often neglected parts of an online course. Learners benefit from knowing whether they are on the right track while there is still time to change course. Several kinds are available:

  • Automatic feedback on quizzes, which is quick but works best for questions with clear answers.
  • Model answers that learners can compare with their own work.
  • Peer feedback, where learners comment on one another’s work using a short guide.
  • Instructor feedback, which is the most flexible but the most demanding of time.

Which mix is realistic depends on the number of learners and the staffing. Researchers often discuss this in terms of feedback loops: the shorter and more regular the loop, the more learners can adjust. Be honest with yourself about what can be sustained once the course is running, and design to that level.

Assessment should also reflect the objectives. If the aim is to write a short report, a multiple-choice quiz alone will not show whether learners can do it. Ideas such as authentic assessment, where the task resembles real use of the skill, are worth considering, though they take more effort to mark.

Pace the course so people keep going

Many online learners start a course and stop part way through, often because life gets in the way rather than because the course is poor. Design can help but cannot remove this problem. A few choices tend to make persistence easier:

  • Keep units a similar and predictable length, so learners can plan around them.
  • Show clearly how long each task is likely to take, and test those estimates with a few real learners.
  • Avoid a heavy first week of reading before anything interesting happens.
  • Offer a clear sense of progress, such as a checklist or a short summary at the end of each unit.
  • Provide a way to catch up if someone falls behind, rather than leaving them stranded.

Whether to run a course on fixed dates or let people work at their own pace is a real trade-off. Fixed dates create momentum and make group discussion easier. Self-paced study is more flexible but can lose people who lack external deadlines. Some courses use a middle path, with suggested weekly targets but no penalty for moving slowly.

Keep the experience consistent and clear

Learners should not have to guess where things are. A consistent unit layout, with the same order of introduction, material, activity and summary, saves effort. Instructions should say what to do, where to submit it and when it is due. A short orientation at the start, covering how the course works and who to contact, prevents many questions later.

Mixing open resources from different authors can create an uneven feel, with different tones, terminology and levels. Short linking notes written by you, which introduce each piece and say why it is there, help make the course feel like one thing. They also give you a place to correct or update anything in the source that no longer fits.

Plan for access from the beginning

It is much easier to design for accessibility at the outset than to repair it afterward. Consider captions or transcripts for video, text alternatives for images, clear headings and good color contrast. Think too about learners with slow connections or older devices, and avoid relying on large downloads when a lighter option would do. Approaches described as accessible course design are a useful reference point.

Test with real learners before relying on it

No matter how carefully a course is planned, it will have rough edges. Before a full launch, ask a small group to work through a unit and tell you where they hesitated. Watch for places where instructions were misread, tasks took much longer than expected, or feedback was unclear. Then revise.

After launch, look at simple signals, such as where learners stop or which questions most people get wrong, and treat them as prompts to investigate rather than proof of what went wrong. Open licenses make revision easier because you are free to adapt the material itself, so a course built from open resources can improve steadily over several runs.

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