Teacher and Administrator Roles

Open Education and the Role of the Educator in Supporting Student Success

Day-to-day practices educators can use with open materials: useful feedback, brief check-ins and early help for students who are starting to struggle.

On this page
  1. Why day-to-day practice matters most
  2. Make expectations concrete
  3. Feedback that students can use
  4. Brief check-ins
  5. Early help for struggling students
  6. Check that the materials are not the obstacle
  7. Teach students how to study
  8. Keeping it sustainable

Why day-to-day practice matters most

Open materials give students access to content. They do not, on their own, tell a student what to do when a chapter makes no sense, how to pace the work, or whether they are on track. Those things come from what an educator does from week to week. Research on teaching methods is mixed and context-dependent, so no list of practices guarantees success, but the habits below are widely used and are low-risk to try.

The focus here is the small, repeatable actions of a teacher or lecturer. Wider decisions about funding, timetables and advising belong to administrators and are discussed separately.

Make expectations concrete

Students working with freely available materials often face a common problem: the material is there, but it is unclear what matters. Reduce that uncertainty by saying, for each week:

  • What to read or watch, and roughly how long it should take.
  • What you expect them to be able to do afterwards.
  • What they need to submit, and by when.
  • Where to go if they are stuck.

Stating learning objectives in plain words helps students judge their own progress. If a reading is long, say which sections matter most. If part of an open text is not relevant to your course, say so, since a free text often covers more than any one course needs.

Feedback that students can use

Feedback is among the most commonly discussed teaching practices, and the research on it points to some general principles, though results vary. In practice, useful feedback tends to be:

  • Specific. “Your second paragraph states the claim but gives no evidence” is more helpful than “needs more detail”.
  • Timely. Comments that arrive while the work is fresh are easier to act on.
  • Focused on next steps. Tell the student what to do differently, not only what went wrong.
  • Limited. Two or three priorities are easier to act on than twenty corrections.

When time is short, consider comment banks for frequent errors, short audio notes, or whole-class feedback on common issues. Peer feedback can also help if students are shown how to give it. The wider idea of feedback loops is that students do something with feedback, so build in a chance to revise or try again.

Brief check-ins

A check-in can be very small: two minutes at the start of class, a one-question poll, or a short message asking “How is the reading going?” Its purpose is to find out early who is having trouble. Students often do not volunteer that they are lost, so asking regularly makes it normal.

Possible formats:

  • A short quiz at the start of a session on last week’s material. Low-stakes retrieval practice of this kind also helps memory, according to the learning-science literature.
  • A one-minute note at the end of a session: “What is the muddiest point?”
  • A quick message to students who have not logged in or submitted anything.
  • Office hours or drop-in times that are advertised and actually used, including online options.

Whatever the format, tell students what you will do with their answers, and then do it. If check-ins vanish into a void, students stop answering.

Early help for struggling students

The sooner a problem is noticed, the more options there are. Signs to watch for include missed deadlines, silence in discussions, work that seems rushed, or a sudden drop in attendance. None of these proves anything about the cause, so approach with curiosity rather than assumptions.

A simple sequence:

  1. Notice a change, such as two missed submissions.
  2. Contact the student privately and briefly, with an open question like “I noticed you missed the last two tasks; is there anything getting in the way?”
  3. Listen, and offer one or two practical options such as a revised deadline, a different format or a pointer to study support.
  4. Follow up a week later.
  5. If there are wider concerns, such as health or personal difficulties, refer the student to the relevant student support services rather than trying to handle them yourself. Educators are not counselors, and for matters of mental health the right step is usually to connect the student with qualified help.

Keep records of contacts in line with your institution’s rules on student data.

Check that the materials are not the obstacle

Sometimes a student is struggling because of the resource, not the student. Ask directly:

  • Can you open and read the material on your device?
  • Is the reading level or language a barrier?
  • Does it make sense without the lecture, or does it assume things not covered?

If the same problem comes up from several students, change the material or add a short explanation, a worked example, or a glossary. Because open materials can often be edited, this is one of the places where openness helps, though the time to do it must come from somewhere.

Teach students how to study

Students who have only ever used a set textbook may not know how to approach a mix of sources. A short session on planning, note-taking and checking the reliability of what they find can help. Encouraging metacognition skills, such as asking “What do I already know? What confuses me?”, gives students ways to monitor their own understanding. Encouraging peers to study together can also reduce isolation.

Keeping it sustainable

None of this needs to be done perfectly or all at once. Pick one habit, such as a weekly two-minute check-in, try it for a few weeks and see whether it tells you something useful. Add another if it does. Educators who try to do everything tend to burn out, and burnout helps no one. Focus on a small number of practices you can keep up.

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